Due to updates and upcoming re-structuring of our web service, Order-On-Line, you may find that part of your past order history and articles are unavailable. This means that at present it might be impossible to find and order articles which you have bought in the past. If you run into problems of this kind, we recommend that you send your order directly to firstname.lastname@example.org instead. The previously ordered articles have not disappeared, but are just not visible on the web site. You can still create new orders through the system as before.