Frequently Asked Questions

Here is a collection of common questions and answers.


What is a vector file?


A vector file is built up by mathematical curves, vector paths. This allows the subject to be maximally enlarged without losing its sharpness. This is in contrast to an image made up of pixels, which becomes blurred and loses sharpness when magnified. To create a vector file, you need to use software such as Adobe Illustrator or Coral Draw. A vector file usually has the extension .eps, .ai or .pdf. (However, this does not guarantee that the file is truly a vector file.) EPS and AI files need special software to open. Can’t open a file you received? Send it to us and hopefully it works well to use as a basis for printing.

If you do not have a vector file for the design you want to order, contact us at the Studio. Send the supporting documentation you have and we will try to help you to complete a printable version. Email us at